Refund policy

Refunds for digital products

EaseHabit sells digital products (PDF ebooks) that are delivered instantly after payment. Because of this, our refund policy is a little different from stores that sell physical products.

Digital purchases

Since your files are available to download right after purchase, all sales of digital products are generally final and non-refundable once the files have been delivered.

If your files have not been delivered yet, you can cancel your order by emailing prostyplan.kontakt@gmail.com, and we’ll refund you in full using your original payment method.

If something is wrong with your file

If your file is damaged, incomplete, won’t open, or never arrived, email us at prostyplan.kontakt@gmail.com with your order number. We’ll reply within 14 days (usually much sooner). We’ll first send you a working file, and if that doesn’t solve the problem, we’ll give you a partial or full refund.

Duplicate purchase

If you accidentally buy the same product twice, contact us and we’ll refund the second order.

Customers in the European Union keep all rights granted to them by mandatory consumer protection laws.